Mark may be newer to Royle, but he’s not new to the industry. He spent the last 31 years working at Quad. The first three years were spent in the corporate training program, where he learned printing from the ground up. After that, he spent the last 20 years as a CSR, then the last eight as a senior CSR and team lead, where he was charged with building a team to service a vast client mix. Mark joined the Royle Team in May 2023 as a CSR and was promoted to Customer Service & List Processing Manager in January 2024. In his free time, he enjoys spending time with his wife, Amy, and his two children, Allison and Paul. When not found with his family, he might be golfing, biking, reading, collecting music (yes, he still buys CDs!), and going to concerts. 

Mark Quartaroli

Direct: 608.834.5500

“My favorite part about working in customer service is getting to know clients and building relationships deeply rooted in trust. If a client doesn’t trust you, why would they want to do business with you? If a client trusts you, no problem can’t be overcome.”

Life Motto: Try and have fun and laugh at least once a day.

Favorite Song: Tom Sawyer by Rush

Favorite Quote: Today is different and tomorrow the same.

Favorite Book: IT, Harry Potter Series

Favorite Movies: Goodfellas, Catch Me if You Can, John Wick Series

Hidden Talent: Amazing Air Drummer